Notice of New year holidays closure

CIMTOPS will be closed for the following days for the new year holidays.
From: Thursday, 29th December 2022
To: Monday, 9th January 2023

We apologize for any inconvenience this may cause.
For any emails sent to us or calls left as voicemails, we will reply to them
once we’re all back in the office (remotely) starting Tuesday, 10th January 2023.
Thank you for your cooperation.

Correspondence to iPadOS16 and iOS16

iOS16 is scheduled to be released in 2022.9.13 (JST)
iPadOS16 is scheduled to be released in the fall of 2022 (expected mid-October).

Please refrain from updating your OS until we release i-Reporter app that
is compatible with iPad OS16/iOS16.
If you have "Automatic Updates" turned on, please turn it off.
The following problems have been confirmed in i-Reporter apps
(version 8.0.22081 or earlier) that do not support iPad OS16/iOS16.

・The app crashes when opening PDF files in the library.
・In the "Issuer/Inspector/Approver Cluster," the location of the handwritten
 signature in the signature area may not match the location where the signature is drawn.
・[iPhone only] "Form format, list format, and cancel "cannot be selected for automatic
 document creation after delivery of documents using the scheduling function.

We will inform you on our support website when we release a modified version of the application.

Notice about support for Windows 10 version 21 H2

Regarding the support for Microsoft Windows 10 version 21H2 for i-Reporter will be
officially announced after finishing the verification.
The verification is scheduled in February 2022.
* Verification target: ConMas Designer, i-Reporter app for Windows

Notification of Golden Week Holidays

Please be informed that CIMTOPS CORPORATION will be closed during the following days due to the national holidays in Japan called "GoldenWeek".

From :Thu. 29th April, 2021
To : Wed. 5th May, 2021

We will reply for the inquiries during the holidays after Thu. 6th May.
(After the holidays, we continue to take telework in May.)

We sincerely apologize for any inconvenience this may cause.

Thank you for your cooperation.

Notice of maintenance schedule for Cloud Server (including cloud trial version)

Notification of maintenance for Cloud Server (including the cloud trial version)

 

  1. Schedul for maintenance:
    • Trial cloud license version
      (Japan time)
      From 20:30 on Aug. 19, 2020 to 6:00 am in the next day.
    • Official cloud license version
      (Japan time)
      From 23:00 on Aug. 19, 2020 to 6:00 am in the next day.
  2. ※Please be notified that the schedule will be possible to change.

Notification for maintenance of Cloud Server (including the cloud trial version)

Notification for maintenance of Cloud Server (including the cloud trial version)

 

  1. Schedul for maintenance:
    • Trial cloud license version
      (Japan time)
      From 20:30 on June. 23, 2020 to 6:00 am in the next day.
    • Official cloud license version
      (Japan time)
      From 23:00 on June. 23, 2020 to 6:00 am in the next day.
  2. ※Please be notified that the schedule will be possible to change.

Notification for maintenance of Cloud Server (including the cloud trial version)

Notification for maintenance of Cloud Server (including the cloud trial version)

 

  1. Schedul for maintenance:
    • Trial cloud license version
      (Japan time)
      From 20:30 on Apr. 15, 2020 to 6:00 am in the next day.
    • Official cloud license version
      (Japan time)
      From 23:00 on Apr. 15, 2020 to 6:00 am in the next day.
  2. ※Please be notified that the schedule will be possible to change.